services

application maintenance & support

We offer end-to-end service with strong domain capabilities & next-generation solutions.

BlazeDream’s Maintenance & IT Support Services enable our clients to optimize, secure, manage and support their mission-critical infrastructure. Our Infrastructure Application Support Services trail around a standard set of processes and delivers seamless IT support to our clients.

Software maintenance includes error correction, enhancements of capabilities, deletion of obsolete functions, and optimization. BlazeDream simplified the maintenance services into corrective and adaptive maintenance for minor upgrades, perfective and preventive maintenance for extended maintenance services.

Corrective & Adaptive Maintenance

Commonly, corrective maintenance is the result of a crucial or emergency condition that needs speedy attention, it cares design, coding, and implementation errors that should never have occurred. Adaptive maintenance is performed to satisfy changes in the processing or data and allowing our customers to embrace and adapt to latest technologies and environmental changes.

  • Application Integration & Migration

    Trouble Shooting & Bug Fixes

    Upgrades & Enhancements

    Development Support

  • Database & Operating System Administration

    Integration Management

    Performance Modelling

    Software Quality Assurance

Perfective & Preventive Maintenance

  • In this, we make use of Agile methodologies to improve your applications performance and identity and correct the latent faults before they take down the system. We can attain this using faster software upgrades, fewer resources, reduced cycle times and low defect rates.

  • 1

    User Support

    Our IT support professionals fix issues when things go wrong. We are here to help them improve their troubleshooting skills, their people skills, and their technical knowledge.

    • Trouble Shooting

    • FAQ’s

    • Change Request

  • 2

    Application Support

    Application support services are delivered to users within an organisation, enabling the required business processes. Application support analyst act as the technical point of contact to fix systems issues, or incidents that disrupt the service they depend upon.

    • Root Cause Analysis

    • Enhancements

    • New Developments

    • Software Release Management

    • Apply Patches

  • 3

    Application Maintenance

    Application maintenance service is an important element towards enhancing the life of the applications. At BlazeDream, We focus on maintaining and transforming your business-critical applications to meet the ever changing business needs.

    • Help Desk

    • Remote Desktop Support

  • 4

    Operations Support

    Operational support services ensures that the business runs smoothly and effectively, by enabling the service provider to monitor, control and analyze services on its network.

    • Capacity Planning

    • System Administration

    • Database Administration

    • Network Administration

  • 5

    End Users Support

    End user support services improves the effectiveness of operations by enhancing the quality and quantity of work performance.

    • User Manual

    • Training Manual

  • In this, we make use of Agile methodologies to improve your applications performance and identity and correct the latent faults before they take down the system. We can attain this using faster software upgrades, fewer resources, reduced cycle times and low defect rates.

  • 1

    User Support

    Our IT support professionals fix issues when things go wrong. We are here to help them improve their troubleshooting skills, their people skills, and their technical knowledge.

    • Trouble Shooting

    • FAQ’s

    • Change Request

  • 2

    Application Support

    Application support services are delivered to users within an organisation, enabling the required business processes. Application support analyst act as the technical point of contact to fix systems issues, or incidents that disrupt the service they depend upon.

    • Root Cause Analysis

    • Enhancements

    • New Developments

    • Software Release Management

    • Apply Patches

  • 3

    Application Maintenance

    Application maintenance service is an important element towards enhancing the life of the applications. At BlazeDream, We focus on maintaining and transforming your business-critical applications to meet the ever changing business needs.

    • Help Desk

    • Remote Desktop Support

  • 4

    Operations Support

    Operational support services ensures that the business runs smoothly and effectively, by enabling the service provider to monitor, control and analyze services on its network.

    • Capacity Planning

    • System Administration

    • Database Administration

    • Network Administration

  • 5

    End Users Support

    End user support services improves the effectiveness of operations by enhancing the quality and quantity of work performance.

    • User Manual

    • Training Manual

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